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CONNECTIONS: Communicating in Culturally Diverse Settings is a quarterly newsletter that provides information, tips, tools and techniques designed to help the reader become more effective at communicating, resolving conflict and solving problems in culturally diverse environments.  Click to download these newsletters in a PDF format.  To view the newsletter, you will need an Adobe Acrobat reader.  You can download one for free at www.adobe.com/products/acrobat/readstep2.html

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Volume 1, Issue 1 - The Effect of Communication on Performance (October 2003)

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Volume 1, Issue 2 - Creating a Climate for Diversity (January 2004)

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Volume 1, Issue 3 - Managing Conflict: A 10 Step Program (April 2004)

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Volume 1, Issue 4 - Getting Results From Your Diversity Program (July 2004)

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Volume 2, Issue 1 - Getting Your Message Across in Culturally Diverse Settings (October 2004)

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Volume 2, Issue 2 - The Barriers to Effective Multicultural Communication (January 2005)

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Volume 2, Issue 3 - Removing the Barriers to Effective Multicultural Communication (April 2005)

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Volume 2, Issue 4 - How to Communicate When English is NOT the Primary Language (July 2005)

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Volume 3, Issue 1 - 3 Steps to Conflict Resolution (October 2005)

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Volume 3, Issue 2 - Working with Persons with Disabilities (January 2006)

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Volume 3, Issue 3 - How to Reduce Stereotyping (April 2006)

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Volume 3, Issue 4 - How to Communicate When Your Values are Different (July 2006)

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Volume 4, Issue 1 - The Do's and Don'ts of Multicultural Communication: Part 1 - The Don'ts (October 2006)

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Volume 4, Issue 2 - The Do's and Don'ts of Multicultural Communication: Part 2 - The Do's (January 2007)

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Volume 4, Issue 3 - How to Communicate the Importance of Diversity (April 2007)

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Volume 4, Issue 4 - 3 Barriers to Conflict Resolution (July 2007)

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Volume 5, Issue 1 - The Art of Listening: Part 1 (October 2007)

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Volume 5, Issue 2 - The Art of Listening: Part 2 (January 2008)

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Volume 5, Issue 3 - 5 More Ways to Create a Climate for Diversity (April 2008)

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Volume 5, Issue 4 - 5 Ways to Reduce Conflict (July 2008)

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Volume 6, Issue 1 - 5 More Ways to Reduce Conflict (October 2008)

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Volume 6, Issue 2 - SELF-AWARENESS: The First Competency of Diversity (January 2009)

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Volume 6, Issue 3 - DIVERSITY KNOWLEDGE: The Second Competency of Diversity (April 2009)

 

If you would like to receive the CONNECTIONS via e-mail as soon as it is published please submit your name and e-mail address below:

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Last modified: January 10, 2010